Return Policy

1. Final Sale on All Items

At ELEVEN3IGHT, we are extremely proud of the caliber and craftsmanship of our offerings. All sales are final due to this commitment; we do not accept returns or issue refunds outside of the circumstances detailed below.

2. Items that are harmed or flawed

Please get in touch with us at [Your Contact Email] within 7 days of receiving your order if, in the odd event, you receive a damaged or defective item.

3. Received the wrong item

Please get in touch with us at [Your Contact Email] within seven days of receiving your order if you receive something different from what you ordered by providing the following details:

a. Order number
b. Description and image of the delivered mistaken item
c. If your claim is valid, we will examine it and present you with one of the choices listed below:
d. A replacement for the appropriate item, pending availability.
e. A store credit that can be applied to future purchases and is equal to the cost of the wrong item.

4. Cancellation

a.) Once an order is placed, it cannot be canceled or modified as all sales are final. Please review your order carefully before completing your purchase.

5. Refused or Undeliverable Packages

In the event that your package is refused by you or deemed undeliverable by the shipping carrier due to an incorrect shipping address provided by you, we will not issue a refund. Please ensure that your shipping address is accurate and up-to-date before placing an order. Additionally, if a package is stolen, please contact your local law enforcement and local shipping company.

6. Shipping Fees

Shipping fees are non-refundable unless a shipping error occurred on our part.

7. Contact Information

Any inquiries reach out to eleven3ight@gmail.com